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Client Case Study – The Royal McGregor Whiskey Bar & Restaurant

Approved by James McGregor, Director.

Seasons may change, but our services adapt.

Background

The Royal McGregor is a family run establishment located in the famous Royal Mile in Edinburgh’s ‘Old Town’. When The Royal McGregor needed a service that could adapt to their changing circumstances, Greenleaf Hygiene Solutions (Scotland) Ltd did just that.

Concern

Being positioned in such a busy location in Edinburgh can be such a joy for businesses that rely on foot traffic such as The Royal McGregor, but when summer brings with it many festivals and tourists to the already busy area, we need to make sure that standards don’t slip.

Greenleaf Hygiene Solutions (Scotland) Ltd incorporated seasonal services to accommodate this influx, moving washroom services from monthly and fortnightly to best suit the needs of the client.

Solution

By changing the service schedule to consider the seasonal influx, we are assisting clients like The Royal McGregor to keep the high washroom standard that their customers have become accustomed to. In providing this service we ensure that our client maintains their high standard and reputation even at their busiest of times and are left feeling confident in our abilities to maintain this. We strive to go over and above for our customers and by incorporating these seasonal services we do just that.